The Humble Beginning
We never would have imagined that Service Heroes would become what it has. Considering it started out of necessity to provide for their families, Daniel Castillo and Gonzalo Zapata started this company with nothing more than a few dollars in-hand and a vision for the future.
Two friends, one truck, and a unified front. Daniel and Gonzalo became good friends during their tenure at another large air conditioning and plumbing company in the Coachella Valley. While the economic downturn of 2008 may have been a challenge - working together was never one of those challenges.
Daniel and Gonzalo started early each day, cleaned the truck, and prepared for the day's calls. While some days were good - many were difficult. Most supply-houses in the desert would not extend credit to a brand new business, especially when other businesses were defaulting on their lines of credit. Their "cash-only" status at the supply houses didn't stop them. They worked harder, pushed their limits, and started having corporate meetings at the Burger King Playground in Palm Desert, California.
Yes, Burger King - that's right, the Playground.
If you ask Daniel and Gonzalo what their favorite part of "being on their own" was, they'll both answer the same - rolling together was the time of their lives. They shared laughs, they cried together, they felt each other's struggles. Friendships like these are rare. To this day, Daniel and Gonzalo still ride everywhere together - although the transportation has changed from a Ford Ranger with a hand-written name on the side to an Ford F-150 with decals.
While the business has changed, their humility has not. They both believe in serving the team, the client, and the community more than anything else. Their passion is to help others achieve their goals and dreams - something that WE believe is the most important aspect of any business.
Fast-forward a bit more than 11 Years, and Service Heroes now has 15 Trucks on the Road, and the business has taken on a whole new life of its own. In early 2019, our satellite office in Mesa, Arizona was opened for business. Starting from scratch may be scary - but Daniel and Gonzalo are not afraid of taking risks. In the first official month of business, the Arizona team began running calls, winning clients, and providing over-the-top service...just like Daniel and Gonzalo trained them to do.
The A#1 Advantage
If you search the internet hard enough, you'll find that there are many companies that claim to be the best. The problem is that so few actually live up to the promises that they make. This is why choosing the right contractor is so important! You always want to choose a contractor that has an impeccable record, has been around for awhile, and gives warranties and guarantees that are commensurate with the price that they are charging. Remember - when a company offers a very low introductory rate in comparison with others, it has to make you wonder what they are doing differently - or better yet, what are they not doing?
We can help you with all of your Air Conditioning, Plumbing and Electrical problems!
Our Core Values
Quality | Service | Integrity