We are here. Always.
You're only one phone call away from the greatest service experience you've ever had. At #ServiceHeroes, we promise to deliver exceptional customer service. We promise to help you in your time of need, address your concerns, and provide realistic and appropriate options to help you with your Air Conditioning, Plumbing, and Electrical problems.
The Call Center: Where it Starts
It's not easy being on the receiving end of hundreds of phone calls each day. Our team of talented and genuine Customer Service Representatives will always be ready to listen, respond, and help you! 24 Hours a Day, 7 Days a Week, 365 Days a Year - you have one of our live team members answering your call!
The Field: Where it Happens
Our Technical Staff is where you begin to feel the difference. You went from the amazing experience on the phone, to now having a technician in your home. Whether there is an Air Conditioning and Heating issue, a plumbing problem, or an electrical fault that you need us to find - our team of technicians will always deliver white glove service to you, your family, and your home. You deserve the best.
The Office: Where it Continues
We have implored our team to focus on the follow up. We believe that there is a key element missing with business in the United States today. Ironically, it is basic communication. In the times that we live in, it's easier to send a text than to make a phone call, it's easier to email than to stop by. Our goal is to remain in contact with our clients throughout the year. By keeping in touch, we can help you be pro-active on your maintenance needs, recognize points of failure, and respond to those needs as quickly as possible.
The Team. The Culture.
At Service Heroes, you're dealing with regular people. Mothers, Fathers, Sons, Daughters, Uncles, Aunts, Brothers and Sisters. We are family. Not everyday is a fun day with the family, some days are downright hard. We believe in accountability, we believe in quality, service before self, and above all else - we believe and practice integrity.
It's not just words on paper - it's reality. We own up to our mistakes and we never make the same mistake twice. We believe in helping one another, we believe in unity, faith, and making each other better. That's what family does. That's the Service Heroes way.